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Administration

Managing employees and permissions

Roles, good access practice, login history, the audit trail and branding.

Users, roles and permissions

In System › Users & Access, create staff logins and assign a role. Permissions are per role: a user sees only what their role allows, and the server enforces the same rule, so typing a page address directly returns 403.

Investor logins are created only from the investor’s page and only ever reach the investor portal.

Good practice

  • One login per person — never share.
  • Remove leavers the same day.
  • Give financial permissions only to finance staff.

Alerts and login history

  • System › Alert recipients — who is notified for each alert type.
  • Owner Alerts — the log of those alerts.
  • Login History — successful and failed sign-ins. Repeated failures are throttled per account and per address.

Audit trail

Financial records, exports, document downloads, branding changes, e-mail settings and settings pages are recorded with who, when and what changed. Posted accounting history is never deleted; corrections are reversals.

Branding & Appearance

Branding & Appearance settings

One page re-brands the CRM, the investor portal, the login page, e-mails and every printed document: identity, logos and images, colours, typography and layout, documents, e-mail and the login page.

  1. Open Logos & images.
  2. Under Primary logo, press Replace with and drop a PNG, SVG or WEBP (about 600 × 160 px, transparent background).
  3. Check the live preview, then press Save changes. Colleagues see the change after reloading.

Changes are previewed only for you until saved. Text and background pairs below 3:1 contrast cannot be saved. Required invoice fields, agreement clauses and financial figures cannot be hidden.

Still stuck?

Customers can contact their VROOM support channel. Evaluating VROOM? Ask our team or book a demo.