Sales & customers · Leads & quotations
From first enquiry to booked car, without re-typing.
Enquiries become leads, leads become quotations, and an accepted quotation converts into a booking. The customer, vehicle and dates carry forward at every step.
What it does for you
What changes for your team
Every enquiry has an owner
Record the enquiry once and follow it through. Follow-ups keep the next action visible to the team instead of in someone’s notebook.
Quotations that convert
A quotation can be converted into a booking. The customer and rental details move across, so the counter is not keying the same thing twice.
Professional documents
Quotations print and export as A4 PDFs with your company header and footer, the same look as your agreements and invoices.
How it works
Enquiry to booking
Capture the lead
Log who asked, for what and when. Search the mobile number first to avoid duplicates.
Send a quotation
Prepare the quotation and share the PDF with the customer.
Follow up
Schedule a follow-up so the next step is on someone’s list.
Convert to a booking
When the customer says yes, convert the quotation. Availability is checked as the booking is saved.
In detail
What’s included
In the Rentals workspace
- Leads
- Quotations with A4 PDF and print
- Follow-ups
- Conversion of a quotation into a booking
Connected to
- Customer records and their follow-ups tab
- The availability calendar
- Rental agreements and invoices
Questions
Leads & Quotations: common questions
Something else? Ask our team or read the Help Center.
Is a quotation required before a booking?
No. Quotations are optional. Many counters book walk-in customers directly as a Draft agreement.
Can I see follow-ups for one customer?
Yes. Each customer account has a Follow-ups tab alongside their invoices, payments and agreements.
Connected to
Works hand in hand with
Next step
See your own rental workflow in VROOM.
Book a live demo and we will walk through a rental from booking to the financial statements, using demonstration data.