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Getting started

Reading the dashboard

Quick actions, Fleet right now, Today’s list and Money this month — and what each figure means.

The VROOM dashboard with quick actions, the fleet bar, Today's list and Money this month

Quick actions

The buttons at the top start the four most common tasks: New Rental Agreement, New Invoice, Record Payment and New Customer.

Fleet right now

The coloured bar splits your fleet (not counting sold cars) into Available now, Back later today, On rent, Reserved now, Overdue, Maintenance and Unavailable. These are the same figures as the availability calendar and the daily fleet e-mail. Open a segment to see the matching cars.

A car that is expected back later today is not available now. Overdue vehicles stay blocked until the return is recorded.

Today’s list

Today's list on the dashboard

  • Overdue returns — cars past their return time. Act on these first.
  • Returns due today — cars expected back later today.
  • Owner alerts this week — large payments, expenses, status changes and sign-ins.
  • Potential bad debt — unpaid 15+ months after the due date.
  • Pickups due today — bookings starting today that have not been handed over.
  • Legal follow-ups due and Open legal cases.

Money this month

Revenue this month (excluding VAT, by invoice date), payments received this month, and outstanding receivables for all customers.

A normal day at the counter

  1. Open Dashboard › Today’s list and review pickups, returns and overdue returns.
  2. When a customer collects a car, open the booking and press Start. Record the hand-over details, deposit and signature.
  3. When a car comes back, open its agreement and press Return. Enter kilometres, fuel and damage or condition notes.
  4. Create the invoice from the agreement, record the payment and attach the receipt through Documents › Upload files.
  5. Review the next daily fleet report.
Still stuck?

Customers can contact their VROOM support channel. Evaluating VROOM? Ask our team or book a demo.